Support that answers itself.
ZuvoChat is the AI-first support platform for scaling teams. It learns your docs, answers instantly on chat and email — with sources — and hands the hard ones to your team with full context.
- Free plan, no credit card
- Live the same day
- AI included on every plan
Screenshot of the ZuvoChat unified inbox: conversations from chat and email in one list, an AI agent answering with cited sources, and a human handoff with full context.
- companies trust ZuvoChat
- 1,200+
- faster response times
- 50%
- conversion uplift
- +28%
- to get started
- $0
companies trust ZuvoChat
faster response times
conversion uplift
to get started
Try it
This is the widget. Ask it something.
Exactly what your customers get on your site: pick a question and watch the AI answer — from the docs, with a source, in seconds. Try “talk to a human” to see the handoff.
- Answers come from your documentation, and say where they came from.
- The AI resolves the repetitive majority before your team sees it.
- Handoffs carry the whole conversation — customers never repeat themselves.
Zuvo AI
Answers in seconds · humans on standby
Hi! I’m the demo of ZuvoChat’s AI agent. Ask me anything below 👇
How it works
Live the same day. Really.
Three steps, none of which involve a sales call or an implementation team.
- 01
Connect your docs
Point ZuvoChat at your documentation, help center, or FAQs. That becomes your AI agent’s brain — it answers from your content, with sources.
- 02
Open your channels
Drop one script tag on your site for the chat widget, and connect your support inbox. Chat and email land in one unified inbox.
- 03
AI answers, humans finish
The AI resolves the repetitive majority instantly. Anything it can’t, it routes to your team with the full conversation attached — no repeating.
Product
One brain. Every channel.
Your docs power the answers; chat, email, and your team are where they show up.
Website chat
Answer while they’re still on the page.
Every unanswered question is an abandoned cart. The widget answers in seconds — while the customer is still deciding — which is why teams on ZuvoChat see a +28% conversion uplift from chat.
- One script tag to install — no engineers
- Matches your brand, works on every device
- Answers cite the doc they came from
Email support
An inbox that empties itself.
The same AI reads your support inbox and drafts or sends replies from your docs. Password resets, shipping questions, refund policies — handled. Your team reviews the edge cases, not the repetition.
- Works with your existing support address
- Draft-first or auto-send — you choose per topic
- Same brain as chat: update a doc once, both channels learn
Knowledge
Write it once. Answer it everywhere.
Your help center is the single source of truth behind every answer. Update a doc once and the AI answers correctly on every channel, immediately. No answer in the docs? The AI says so and hands off — it never improvises.
- Connect docs, help center, FAQs, saved replies
- Every reply cites its source — customers can verify
- “I don’t know” routes to a human, never a guess
Human handoff
AI resolves. Humans connect.
When a conversation needs a person, it’s routed by customer value, intent, and sentiment — and lands with the full transcript and context attached. Your customer never repeats themselves. Your team never starts cold.
- Frustrated customers skip the queue automatically
- High-value accounts route to senior agents
- AI suggests replies to agents inside the inbox
Platform
Small-team simple. Support-org serious.
AI-assisted routing
Conversations prioritized by customer value, intent, and sentiment — automatically.
Automation flows
Reusable sequences for onboarding, verification, and follow-ups, with conditional branching.
Unified inbox
Web chat, email, SMS, and social in one view. One conversation thread per customer.
Answers with sources
Every AI reply cites the doc it came from — so customers and agents can trust it.
Human handoff
Seamless escalation with full context. The customer never starts over.
Actionable analytics
CSAT, response times, conversions, and campaign lift — see what support is earning you.
Customers
Teams that stopped answering the same question twice.
We turned it on in an afternoon. By Friday the AI was handling most of our chats — with links to our own help docs, so nobody had to double-check it.
Maya K.
Head of Support, e-commerce
First response time went from four hours to four seconds. Our team now spends the day on the conversations that actually need a human.
Daniel R.
COO, B2B SaaS
We moved off Intercom and cut the support bill by around 80%. Honestly, nobody on the team noticed a missing feature — just a smaller invoice.
Priya S.
Founder, subscription retail
The math
Everything you’d pay Intercom for. At startup prices.
A typical Intercom setup
- Per-seat pricing, per month from $29/seat
- AI answers billed per resolution ~$0.99 each
- Onboarding days to weeks
Based on published Intercom pricing. A 5-seat team resolving 500 AI conversations a month lands well past $600.
The same team on ZuvoChat
- Five agent seats, per month $25 total
- AI answers included
- Onboarding the same day
Plus hands-on help from real humans while you set up. Enterprise with unlimited bot conversations is $99/month.
Pricing
Start at $0. Stay cheap.
The AI is included on every plan — you only pay for human seats and scale.
Questions, answered
How is ZuvoChat different from Intercom?
Same idea — AI-first customer support across chat and email — at a fraction of the price. ZuvoChat starts free, Plus is $25/month for five agents, and deployment takes minutes, not weeks. You also get hands-on support from our team while you set up.
What does the AI answer from?
Your own content: documentation, help center, FAQs, saved replies. Every answer cites its source. If the answer isn’t in your docs, the AI says so and hands off to your team instead of making something up.
What happens when the AI can’t help?
The conversation routes to a human agent — prioritized by intent and sentiment — with the full transcript and customer context attached. Customers never repeat themselves.
How long does setup take?
Most teams are live the same day: connect your docs, paste one script tag on your site, and connect your support email. No engineers required beyond the copy-paste.
Which channels are supported?
Website chat and email on every paid plan; SMS and social channels join the same unified inbox on Enterprise. Everything lands in one place either way.
Your customers are asking right now.
Put an AI agent on your site today — free, one script tag, answering from your docs.
Start freeNo credit card. Live the same day.